Shipping Information
Effective Date: June 7, 2024
At Apex Global, we aim to provide a smooth and reliable shipping experience for all our customers. Below you will find detailed information about our shipping policies and procedures.
Standard Shipping
We offer standard shipping for all orders placed through our website, https://apexglobalshop.com/
- Shipping Timeframe: Our standard shipping delivery times vary between 5 to 15 business days, depending on your location and the availability of the products.
- Order Processing: Once your order is placed, it will be processed within 1-2 business days. You will receive a confirmation email once your order is being prepared for shipment.
- Shipping Cost: The cost of shipping is included in the total price of your order at checkout. There are no additional shipping fees.
Tracking Your Order
- Tracking Information: After your order has been shipped, you will receive an email with the tracking number and a link to track your shipment. You can use this information to check the status and estimated delivery date of your order.
- Delivery Updates: We will keep you informed with updates on the status of your shipment via email.
Delivery Issues
- Lost or Damaged Packages: If your package is lost or arrives damaged, please contact our customer service team immediately at contact us. We will work with you to resolve the issue as quickly as possible.
- Incorrect Address: Please ensure that your shipping address is accurate when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
International Shipping
We are pleased to offer worldwide shipping to various countries, including the United States, United Kingdom, Canada, Germany, and more.
- Shipping Timeframe: International shipping delivery times vary between 5 to 15 business days, depending on the destination and customs processing times.
- Customs and Duties: Please be aware that international orders may be subject to customs duties, taxes, and fees. These charges are the responsibility of the recipient.
Contact Us
If you have any questions or concerns about our shipping policies, please feel free to reach out to our customer service team at the contact us page.
Thank you for choosing us. We appreciate your business and look forward to serving you.